AIM Independent Living Center Consumers’ Rights, Responsibilities and Grievance Procedures AIM’s mission is to cultivate accessible communities by advocating for change, building partnerships and promoting individual choice. AIM works to support all choices, dreams, risks, and processes unconditionally, with no judgment of the person and with the highest level of confidentiality. This document is to ensure you are aware of your rights and responsibilities as you work with AIM to achieve your goals.